Notifications
Notifications are in-app first, email second. The bell in the top bar is the inbox. A row
names who assigned you, who commented, and who mentioned you on a task. A chat @mention is an unread message, not a bell row. A task that is already done
is struck through, the same as on the phone. Tasks use the tasks mark. Comments and chat use
the chat mark. Each row also names the project when the signal belongs to one, so assignments
and comments from several clients stay distinguishable. Newest first; scroll or Load more
for older rows. Delivery prefs
live under Account → Notifications. Email is shared with your account. The other column is only the device you are on: Browser on the website, Desktop in the desktop app. The phone sets its own banners under More → Account → This phone.
What you get
Section titled “What you get”| Kind | When it fires |
|---|---|
| Task assigned | Someone puts you on a task (only new assignees, not the whole replace). The bell and the email subject name who assigned you. The email also names who created the task, when, the project, and what needs to be done |
| Task commented | A comment on a task you are assigned to. The bell names who wrote it and shows a short preview. The email includes the whole comment and opens it |
| Task mentioned | @You in a task description or a comment. The bell labels the row Mention, and the mail says who mentioned you, so it does not blend into a batch of assignments. A comment mention includes the whole comment and opens it. A description mention opens the task. Saving the description again does not mention you a second time. |
| Chat mentioned | @You, a Team you are in, or @channel (everyone in that room). This shows as an unread message in that conversation. It does not appear in the bell. A banner and an email can still arrive. |
| Message reminder | A reminder you set on a chat message (bell only — not emailed) |
| Direct message | A 1:1 chat message (browser banner when you are not in the InHive tab; not a bell row) |
| Due soon | The hive-local day a task is due (one email listing those tasks) |
| Deadline risk | Morning and mid-afternoon risk pass (one email listing the tasks that became at-risk) |
| Standup digest | Weekday morning summary (managers and project members) |
| Automation proposed | A Team automation needs approval |
| AI budget alert | The hive hit 80% of an optional monthly token limit (managers) |
| Call missed | A ring timed out or was declined |
| Meeting actions proposed | A transcript produced proposals |
| Support hours alert | A retainer hit 80% or 100% (managers) |
Due-soon, risk, and standup use the hive timezone, not your profile timezone.
Email and banners
Section titled “Email and banners”Account → Notifications. Email, plus the banners for the client you have open:
- Email — turn a type off to stop the mail. This follows your account on the website, the desktop app, and the phone. Assignments, comments, and task mentions still appear in the bell. A chat mention does not. Due soon, deadline risk, and standup leave the bell too when you turn those off. Chat mentions and task mentions each have their own email switch. DMs cannot be emailed. A task mention mail is not also sent as a task comment. The message is left-aligned, with one button, and no surrounding card. A picture in the task shows in the mail. In the inbox list, the preview is the useful line (who assigned you, or the comment), and a person’s mail shows as their name via InHive.
- Browser (website only) — a system banner from this browser when you are not in the InHive tab. Incoming calls, direct messages, chat
@mentions, task@mentions, and message reminders you set. Each DM,@mention, or reminder is its own banner; a second message from the same person does not replace the first. A live call ring still replaces itself until you pick up or it ends. If a conversation is already open on one of your devices, we do not interrupt you about it on the others. Reminders use the bell even when banners are off, and they are not emailed. - Desktop (desktop app only) — the same kinds of banner, from the InHive app, when the window is in the background. Turning Browser off does not turn these off. A direct message that is only a file names that file. One that is only a photo or a GIF says so. A written message is the banner text. The phone uses the same line.
- This phone (phone only) — lock-screen banners for this phone. They do not change Browser or Desktop.
- Phone delay (Account → Notifications, and More → Account on the phone) — wait 30 seconds, or 1, 3, 5, 10, or 15 minutes, before a direct message, an
@mention, or a reminder you set reaches the phone. Right away is the default. If you open that chat, or open that notification, on the website or the desktop app during the wait, the phone does not get it. Calls still ring immediately. The bell and email are not delayed.
If standup mail arrives at an unexpected hour, change the hive timezone in Organization settings, not your profile.
Account → Sound controls mute, UI feedback, subtask completion, and notification sounds (the call ring) for the client you have open. Subtask completion is a separate switch, off until you turn it on. The website and the desktop app each keep their own. The phone has no Sound section. It does not change anyone else’s laptop. Call banners are on Notifications, not Sound.
The desktop app is the same product in a dock icon; banners there are attributed to InHive and use the app icon, not the sender’s photo.
The mobile companion can banner a DM, an @mention, or a reminder you set on a locked phone. DMs and mentions use the sender’s photo when they have one. If that chat is already open on the phone, it stays quiet. DM and mention pushes live under Account → This phone. Phone delay on Account → Notifications (and on the phone) can hold them; opening the chat or the notification on the website or the desktop app during that wait keeps the phone quiet. A reminder you set still arrives unless you opened it first. Assignments and digests stay in the inbox and email. On the phone, long-press a message to set a reminder, and use the chevron beside Send to schedule a message.